Flagstaff Cabins in the Woods

Our Policies

To ensure you enjoy the best experience possible at Arizona Mountain Inn & Cabins, we encourage you to review the guidelines below. Please feel free to contact us if you have any questions.

Office Hours

Monday – Thursday: 9:00 a.m. – 6:00 p.m.

Friday: 8:00 a.m. – 9:00 p.m. 

Saturday & Sunday: 8:00 a.m. – 8:00 p.m. 
If you’ll be arriving after our regular office hours, just give us a call. We’ll be happy to arrange a late check-in for you.

Office hours may vary.

Items to Note

  • Rates do not include tax. 
  • All rates are subject to change without notice. 
  • On-line bookings require verbal confirmation to ensure reservation details are accurate and accepted. Two attempts are made to make contact. At that point either a reservation will be accepted and all details are assumed to be accurate OR the reservation will be cancelled due to inaccurate information, i.e., declined credit card, incorrect accommodation selected, incorrect rates, etc. 
  • There are minimum night stay requirements depending on the time of year. Please check with the office for specific details. Additional minimum night stay information is listed under “Policies.” 
  • Holiday Rates: During Thanksgiving, Christmas, New Year’s, and NAU graduation our rates will vary. 
  • Rates are based on the minimum occupancy (except for Holiday Rates). For example, if there are two people in a 2–4-person cabin, the rate for that cabin is the 2-person rate. If there are 4 people in a 6–8-person cabin, the rate is the 6-person rate. 
  • Our Holiday Rates are set at the maximum occupancy for the cabin regardless of the number of guests in your party.  
  • A Flat Rate cabin is a cabin with a rate based on the maximum occupancy of that cabin. If there is less than the maximum occupancy in a Flat Rate Cabin, the rate does not fluctuate. 
  • Exceeding maximum occupancy requires management approval. Upon management approval, extra guest fees apply which is $20 per person per night for all cabins except Cabin 16 and the Hogan. The extra person fee for these cabins is $30 per person per night. 
  • Winter Rates apply Sunday – Thursday only starting after Labor Day up to Memorial Day. They do not apply on weekends or holidays. 
  • All reservations, including holiday reservations, are for registered guests only.


  • Smoking of any kind is not allowed inside the cabins or while walking around the property. This includes, but is not limited to cigarettes, cigars, marijuana, vaping, etc. Smoking is allowed on the porches only. Windows and doors should be closed if smoking on the porch to prevent smoke from going inside the cabin. Evidence of smoking inside the cabin will result in a $250 cleaning fee. 
  • Minimum Stay Requirements: We’re happy to consider reservations for less than the minimums outlined below, depending on dates and current availability. Please don’t hesitate to ask!

Summer: During June, July, and August reservations made in advance must be for a 3-night minimum, especially over weekends … unless there is a natural opening for fewer than three nights. 

Winter: There is a 2-night minimum on weekends during September – May. 

Holidays: 3 or 4-night minimums apply on major holidays, depending upon which holiday it is you’ll be staying with us. Please call our office for additional availability if you require a stay for fewer than 3 or 4 nights. 

  • Televisions & Phones: There are no TVs or telephones in the cabins. You’re welcome to bring your own, but you’ll need a TV antenna or satellite dish—there are no cable connections in the cabins. (Cabins do include dishes, kitchen utensils and linens.) 
  • We supply fans for your comfort, but there is no air conditioning in the cabins. Most homes in Flagstaff do not have A/C thanks to our mild summers. 
    In order to keep our rates as low as possible, we ask that you leave the cabin in the same condition as you found it, including washing and putting away dishes and dumping the trash. Thank you! 
  • We respect our guests’ privacy, so we do not enter cabins following check-in; however, we are more than happy to provide housekeeping services upon request. Fresh linens may be exchanged at the office at your convenience during office hours. 
  • Check-in time: 3:00 p.m. to 8:00 p.m. (9:00 p.m. on Fridays.) 
  • Check-out time: By 11:00 a.m. (Late check-outs require prior management approval. Fees may apply.) 
  • All reservations require a 50% advance payment. 
  • Lost or unreturned keys will result in a $10 fee. 
  • Pets: With the exception of Cabin #5 and Loft #17, your dog is welcome in the cabins. Please see our Pet Policies below. 
  • For the comfort of all our guests, only registered guests are allowed on the property. 
  • Guests are responsible for any type of damage caused to the cabins or furnishings.

Bed & Breakfast

  • B&B suites are for adult guests only. We offer 17 family-friendly, fully-furnished cabins for families with children. 
  • No smoking or pets are allowed in the B&B. 
  • No minimum night stay is required for the B&B. 
  • Accommodations are for registered guests only. 
  • We respect our guests’ privacy and therefore do not enter B&B suites once you have checked in; however, we are more than happy to provide housekeeping services upon request. 
  • B&B suites do have window air-conditioning units during summer months. 
  • Guests are responsible for any type of damage caused in the B&B suites.

Cancellation Policies

Cancellation policies vary depending on the type of reservation (e.g., holidays, large groups, etc.). 

  • B&B reservations = 7-day cancellation period. 
  • Cabin 16 and the Hogan = 14-day cancellation period. 
  • One cabin reservation = 7-day cancellation period. 
  • Two cabin reservation = 14-day cancellation period. 
  • Three or more cabins reservation = 30-day cancellation period. 
  • Reservations for 1 week or longer = 30-day cancellation period. 
  • Thanksgiving & Christmas reservations = 30-day cancellation period.
  • 50 people or more = 60-day cancellation period.

Reservations that are cancelled prior to the cancellation period will receive a full refund minus a 3% surcharge. 

If a cancellation is required within the cancellation period, any remaining balance will be due at the time of cancellation. Full reimbursement will be subject to re-rental of the cabin, less a $50 cancellation fee (plus tax). Cancellation fees will vary depending on the amount of the reservation. Cancellation fees will be specified upon verbal confirmation of your reservation. Cleaning fees are applied to reservations that are re-rented by more than one reservation. For example, if a 3-night reservation is re-rented by 3 separate parties, then a cleaning fee is applied to the cancelling guest in order to accommodate each party. 

Sorry, there are no refunds for early check-outs. “No-show” reservations will be charged in full. 

Extreme Weather: Refunds are issued only if major highways (i.e., I-17 and I-40) are closed and impassable. This very rarely happens. Please keep in mind that if you make a reservation in northern Arizona during the winter season, it does snow. If you do not feel comfortable driving in winter conditions, you may want to consider coming to stay with us at another time of year. 


All reservations require a 50% deposit at the time the reservation is made. The remaining balance will be due upon arrival. 

Thanksgiving and Christmas reservations require payment in full 30 days prior to arrival.

Cleaning Fees

  • A $100 cleaning fee will be applied when making a reservation for the Hogan. 
  • Reservations for more than 15 people have a $100 cleaning fee applied. 
  • Reservations for more than 50 people have a $200 cleaning fee applied. 
  • Guests are responsible for any fees associated with additional required cleaning due to the cabin not being left in decent condition (e.g., stains on carpet, damage to furniture, excessive trash left behind, etc.).

Security Deposit Requirements For Group and Hogan Reservations

A $500 security deposit is required for all reservations made for the Hogan and group reservations. A group reservation will be any reservation with more than 10 guests.  A security deposit via a pending transaction for $500 will be placed on your credit card on your check-in date. It will remain pending for 48 hours past your check-out date. If there is no damage or excessive cleaning required due to negligence, the security deposit funds will be released. Funds will not be taken from the security deposit without your knowledge unless you are unable to be contacted.   

This security deposit will cover costs for damage to the cabin or property, such as:

  • Excessive carpet or upholstery stains.
  • Damage to appliances.
  • Damage to wood-burning stoves including glass.
  • Broken blinds.
  • Holes in walls.
  • Carving or writing on interior wood.
  • Burns on flooring.
  • Additional cleaning required due to negligence.
  • Discharged fire extinguishers. 

Pet Policy

Your dog is welcome! For the comfort of your pet and all our guests, please observe the following guidelines during your visit. (Dogs are not allowed in Cabin #5, Loft #17 or the B&B.) Thank you for your cooperation! 

  • Only 2 dogs are allowed per cabin. 
  • Dogs must be 6 months or older. 
  • Dogs should not be left unattended in cabins. 
  • A $20.00 (plus tax) pet fee, per dog per night, is applicable regardless of size or breed. 
  • Upon arrival, we’ll ask you to sign and agree to a $50.00 cleaning/damages fee. The cleaning fee will not be charged if the cabin does not require additional cleaning due to stains, excessive dog hair, etc., and if no damage is caused. 

If cleaning is required, or if damages are in excess of the $50.00 deposit, you will be responsible for all related charges. 

  • If you have a particularly hairy pup like a Husky or Malamute, and/or if your dog sheds excessively, we recommend that you bring something to cover the furniture, such as old sheets, to ensure there is no additional charge due to excessive hair. 
  • That said, your furry family members are not allowed on furniture or beds. A cleaning fee will be assessed if there is excessive hair on the cushions or linens. 
  • We ask that you pick up after your dog(s) while walking them on the property. 
  • Please do not leave your pet unattended in the cabin unless kept safely in a crate or portable kennel. 
  • For the comfort of all guests, excessive barking will not be tolerated. 
  • Dogs must be kept on a leash while on the property. 
  • Management reserves the right to have problem pets removed from the property at the owner’s/guest’s expense. 


For your convenience, please review the following websites for useful information regarding traveling with your pet:




Thank you for your cooperation!

Arizona Mountain Inn & Cabins
4200 Lake Mary Rd, Flagstaff, AZ 86005
Toll Free: (800) 239-5236 | Phone: (928) 774-8959
Fax: (928) 774-8837
Email: ArizonaMountainInn@msn.com

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© 2024 Arizona Mountain Inn and Cabins | Flagstaff, Arizona. All Rights Reserved. The content of this Flagstaff Cabins and Flagstaff Inn website featuring cozy cabins, B&B suites, comfortable a-frame lodging, and larger vacation rental properties for groups and family reunions is owned by Arizona Mountain Inn and Cabins. We are located on thirteen secluded forested acres of ponderosa pines south of Flagstaff, Arizona. Enjoy all that Flagstaff has to offer including Historic Downtown Flagstaff, Route 66, Lake Mary and Lake Mormon, San Francisco Peaks, Arizona Snowbowl, Northern Arizona University, a short drive to the Grand Canyon National Park, access to mountains and seasonal snow, and many more things to do and see on your vacation, romantic getaway, wedding, or family reunion in the Flagstaff area.

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